Sue Them All
Trish had some debt in collections, which she settled with HSBC in December. She received notification the account was closed. They're still sending bills saying Trish owes money.
QUESTION: Trish in Raleigh has $40,000 in student loans left to pay off. She had some debt in collections as well, which she settled with HSBC in December. She kept copies of everything and received notification the account was closed. They’re still sending bills saying Trish owes money. Dave advises Trish to sue them for damages because they’re violating an agreement.
ANSWER: I wouldn’t pay HSBC a dime. They’re just unbelievable. They’re one of the worst. Best Buy ought to be ashamed of themselves for associating themselves with HSBC. They have been sued probably more than any other bank on collector violations. You have written documentation that this is settled. You need to file a complaint with the banking commission in North Carolina. You need to file a complaint with the Federal Trade Commission at ftc.gov. You need to hire a lawyer, and you need to sue them for $10 million. You ought to be able to get damages in addition to your attorney’s fees. I would definitely go after them. And go ahead and sue Best Buy while you’re at it. Sue everybody involved. Have at it. Just double up your fists and punch them in the face. That’s all you can do when you’re being abused.