We Take Care of Our Own

Brian is in middle management. What can he do when an employee is worth more than he is allowed to pay them?

QUESTION: Brian on Twitter is in middle management. What can he do when an employee is worth more than he is allowed to pay them?

ANSWER: Our HR handbook here says one thing–treat other people like you want to be treated. If you were in that situation, how would you want to be treated?

The best thing I can tell you is this: If I were that employee and I worked there, how would I want to be treated? If I’m not making what I can make in the marketplace, I’m likely to leave where I can go get that amount of money. But if I knew that my leader, which is you, was fighting for me to get more money, and aware that I was worth more, and did other things to offset that, that helps.

For example, if my kid has a ball game and you tell them to get to the ball game even though it’s an hour early, and you cut them some slack on other things, maybe there’s some offset you can do. But at the end of the day, you either pay people what the marketplace will pay them or they are going to leave. You really can’t control that unless you can control that.