Customer Care: 888.22.PEACE

Software FAQ

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Version 5.4.1 Update 3/15/2010

Many current compatibility issues are solved with version 5.4 of the Personal Finance Software such as Windows 7 and Windows Vista compatiblity and support for 64 bit operating systems.

NOTE: You must have a full version of Dave Ramsey's Personal Finance Software already installed in order for this update to function properly.

Click here to download the latest patch.

Contact Us

Most common issues and questions can be resolved using the articles below.

If you still need assistance however, PLEASE feel free to contact us at fpsoftwaresupport@daveramsey.com

Access is Denied - Windows Vista

Please download our latest patch here.

NOTE: You must have a full version of Dave Ramsey's Personal Finance Software already installed in order for this update to function properly.

Class Not Registered - Windows Vista

Please download our latest patch here.

NOTE: You must have a full version of Dave Ramsey's Personal Finance Software already installed in order for this update to function properly.

Library Not Registered - Windows 7

Please download our latest patch here.

NOTE: You must have a full version of Dave Ramsey's Personal Finance Software already installed in order for this update to function properly.

Missing Library - ATL80.DLL

Are you getting the following error?

    Executable C:\Program Files\Dave Ramsey's Financial Peace Financial Software\test.exe' had the following unrecoverable error: Couldn't find library ATL80.DLL (required by C:\PROGR~1\MICROS~2\Office12\GrooveUTIL.DLL) Please ensure that it is installed.

This error is caused by a compatibility issue with Microsoft Groove, an application that is not often used and is included with Microsoft Office 2007. The Dave Ramsey Personal Finance software is not compatible with Microsoft Groove.

The following article on Microsofts's website will show you how to disable Groove while leaving the rest of your Office installation intact: http://support.microsoft.com/kb/907504

I just purchased the software. How do I get it?

A link to download your product is included on your order confirmation email. Please refer to that email to download your product. The link that you need to click on is probably titled InstantAccess.zip or ClickHereToDownload.exe.

Have you viewed the tutorial?

Most of your questions can be answered either through viewing the tutorial or by reading More Information from the Help Menu.

What does this software do?

This software provides you with the opportunity to interact with the financial forms found in Dave Ramsey’s materials. You’ll also have exciting calculators that will estimate future values of your investments, calculate early pay-offs, and more. This software includes other features such as a checkbook registry that will help you reconcile your checkbook and an informative financial glossary.

Where can I get this software?

The Personal Finance Software is available as both a download or a physical CD-ROM in our online store.

You can also order the CD-ROM or downloadable versions through our Customer Care department at 888.22.PEACE.

Unfortunately, the downloadable version is only available through our Online Store.

Does this software connect to my bank accounts through the Internet?

No

Is the Personal Finance Software Mac compatible?

Not at this time.

Can I resize the Dave Ramsey software window?

Unfortunately no. The software was optimized for 800x600 resolutions which was the norm at the time the software was built.