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Debt Settlement Companies Aren't Magic

Question: Jake on Twitter asks how Dave feels about debt management companies. Can they help him? Dave says he'd stay away from them no matter what.

Dave Ramsey's advice: I would stay away from a debt management company no matter what. If you go to the Federal Trade Commission's website, ftc.gov, you will find that the level of complaints on debt management companies is one of the top categories of all things complained to the Federal Trade Commission. In other words, there are a ton of them that are scams and/or incompetent, operate poorly, don't do a good job and so on. That's problem number one.

Problem number two is you need to fix your situation. You can fix it a lot cheaper than paying someone else to do it. The majority of these people collect their fees upfront, and you may or may not get anything from them after they do that. If you're not able to pay your payments, pay what you can and take the ones that you can't pay and begin to work and save to do your own settlement with them as fast as you can.

Debt settlement companies do not simply wave a wand and make your debt go away. The only reason a creditor is going to take less than is owed to them is if they think they're not going to get paid. They don't settle just because it's inconvenient for you to be in debt. They don't take less than is owed to them when you're current with them. After you've not paid for many months, because I'm assuming you couldn't pay and you're six months behind, then they will look at you and settle if they think they can get what you're offering. Always do that in writing, and always—no matter what happens—do not allow them to have electronic access to your checking account, no matter what they say, no matter what they threaten because I will tell you from experience, they lie. They will clean out your checking account. So they get no money unless it's in writing, they get no electronic access, and you settle with them yourself. But I would not use a debt settlement company.

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Not doing debt settlement

Question: Jim has over $100,000 in credit card debt. He makes $70,000 a year and asks Dave what he thinks of debt negotiators. Nothing but bad things, as Dave explains.

Dave Ramsey's advice: The only time a credit card company takes less than what you owe is if they think they won't get paid. If you go to a debt settlement company, they have you pay them a monthly amount. Most is their fee, and a little goes into a savings account that they will use to settle with the creditors. But the collectors won't get paid for six months, and it will destroy your credit. They are scum and they rip you off.

Instead, I say get together with your family and figure out a plan to live on beans and rice and make big payments to the collectors. They can sue you and take a lien against your property, but they must sue you first and win and then take judgment. If you have no payments but the house, you have no excuse to not do this and clean up the mess you've made. List your debts smallest to largest and attack the little one, then knock them out one by one. That's the best plan for you.

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